Key Benefits

Create a consistent and centralized approach that fits your unique needs

Instead of relying on your team to email you issues, you can now easily create a centralized process with unlimited custom fields and follow-up procedures as well as set approval workflows.

Increase your visibility into your vendor’s performance

Gain fast insight through robust reporting into the frequency, severity and status of all open and previous vendor issues so you can determine if vendors are failing to meet your needs and possibly need re-evaluation.

Quickly spot issues that could be indicators of risky behavior

Vendor issues can be the result of underlying problems, which could then affect the quality of information security. With processes in place to trigger actions and alerts, you can quickly spot issues that may suggest increased risk at that vendor.

What's Included

• Create approval workflows
• Define custom severity levels
• Create unlimited custom fields
• Multiple answer formats
• Define minimum required fields
• Dashboard view
• Document, record and track issues progress
• Create follow-up procedures