- Customer Success Stories -
Radius Bank Automate Third-Party Risk Management with Venminder
Radius Bank sought to find an online third-party risk management solution that could improve efficiency and streamline their processes.
“We’ve discovered a great product, with a great company and a great team. Everyone that I’ve talked to at Venminder has been extremely helpful, extremely transparent, really just bar none.”
About
Headquartered in Boston, MA, and with assets of approximately $1 billion, Radius Bank is an innovative, full-service bank with clients nationwide.
Challenge
Radius Bank uses various vendors to provide them with services that are complementary to their strategy and goals and were finding it difficult to manage all of the data needed on those vendors to adhere to industry regulations. They quickly recognized that their method at the time of using Excel spreadsheets to manage their third parties were no longer sufficient and wanted to find an online third-party risk management solution that could improve efficiency and streamline their processes.
“We saw the wave of the future with all the information on third-party risk management coming out and knew that we needed to get ahead of it before it became an issue,” said Tracie Kosakowski, SVP, Chief Compliance Officer.
As an innovative bank, Radius Bank are well versed in today’s technology and knew it was important to find the right partnership that would fit them perfectly.
Solution
Radius Bank got started by quickly getting setup with Venminder’s software platform and using the firm’s certified experts to review their vendor’s financials and SOC reports.
“Venminder’s software is very easy to use and well-designed, really I think state of the art. My favorite feature so far is the main dashboard as it gives you a quick snapshot view of what’s currently going on with your vendors and who has done what.”
Tracie also said Radius Bank found that using Venminder for reviews helped to reduce the workload, save time and therefore increase their efficiency by condensing a lot of data into exactly what they needed to focus on.
Results
Since partnering with Venminder, Radius Bank has been able to drive big improvements to their overall third-party risk management program.
“Our processes are much easier to understand and be followed by all those involved. It has certainly saved time and allowed us to better manage our vendors. We’re able to get information efficiently and timely. We’ve also been able to drive consistency in the way we’re viewing one vendor against the other.”
Tracie noted that today, sound third-party risk management practices is a must - poor exams or an issue with a vendor can be very costly in many ways.
“A lot of third-party risk management is ensuring you understand the risk level in who you may go into a relationship with and the continuing review of what risk they present at an ongoing and monitoring level. By not having proper practices in place, you certainly run the risk of having negative economics in a variety of ways.”
