Gain a 360-degree view of third-party risk by using our SaaS software to centralize, track, automate, assess and report on your vendors. 

Managed Services

Let us handle the manual labor of third-party risk management by collaborating with our experts to reduce the workload and mature your program. 

Document Collection
Policy/Program Template/Consulting
Virtual Vendor Management Office
Vendor Site Audit

Ongoing Monitoring

Let us handle the manual labor of third-party risk management by collaborating with our experts.

Venminder Exchange

As Venminder completes assessments for clients on new vendors, they are then made available inside the Venminder Exchange for you to preview scores and purchase as you need.


Use Cases

Learn more on how customers are using Venminder to transform their third-party risk management programs. 


Venminder is used by organizations of all sizes in all industries to mitigate vendor risk and streamline processes

Why Venminder

We focus on the needs of our customers by working closely and creating a collaborative partnership

Sample Vendor Risk Assessments

Venminder experts complete 30,000 vendor risk assessments annually. Download samples to see how outsourcing to Venminder can reduce your workload.



Trends, best practices and insights to keep you current in your knowledge of third-party risk.


Earn CPE credit and stay current on the latest best practices and trends in third-party risk management.  

See Upcoming Webinars

On-Demand Webinars



Join a free community dedicated to third-party risk professionals where you can network with your peers. 

Weekly Newsletter

Receive the popular Third Party Thursday newsletter into your inbox every Thursday with the latest and greatest updates.



Venminder Samples

Download samples of Venminder's vendor risk assessments and see how we can help reduce the workload. 

State of Third-Party Risk Management 2023!

Venminder's seventh annual whitepaper provides insight from a variety of surveyed individuals into how organizations manage third-party risk today.


Customer Success Stories

Shellpoint Mortgage Servicing Gains Audit Cycle Visibility with the Help of Venminder


Increased Productivity

The once cumbersome processes and slow work improved and sped up so they accomplish more at a faster pace.


Improved Decision-Making

Shellpoint now has accurate reporting and information that they can depend on and make decisions from.


More clarity

Centralizing everything into one location and being able to customize capabilities gave them a full vendor risk view.


Shellpoint Mortgage Servicing is one of America’s “Top 10” non-bank servicers of residential mortgage loans with over 1,300 employees working out of their offices in Greenville, SC and Houston, TX. On behalf of their lender and investor clients, they collect principal, interest and escrow payments from more than 800,000 homeowners nationwide. Prior to Venminder, Shellpoint were managing over 300 vendors using Excel spreadsheets.

“Using Excel, we had to open and work between multiple spreadsheets, which caused inefficient processes and even slowed down our computers,” shares Julius Drayton, Vendor Auditor at Shellpoint Mortgage Servicing.

Shellpoint needed access to reports that they could guarantee were providing accurate information as well as stored all information within one centralized location. The servicer also wanted to automate their processes with a system that would provide custom abilities.

“Since we have over 300 vendors to manage, we wanted a system that automated our due diligence schedules and allowed for vendor profile customizations,” says Kayla Gooding, Vendor Auditor at Shellpoint Mortgage Servicing.


Shellpoint chose Venminder as the platform as it would provide them with a full lifecycle view of all the stages within their vendor management audit cycle.

“A big positive of Venminder’s platform is that it lets us see a cradle to grave cycle. In addition, it has made identifying low, medium and high-risk vendors easier. It had been a difficult process before,” said Kayla. Today, the servicer has more efficient processes in place for risk assessing vendors.

“We weigh our vendors risk based on the level of access they have to our data. For example, we take into consideration if they have access to non-public information (NPI). Venminder has really helped us to get all of this in order.”

Shellpoint is also a fan of the Venminder modules and profile tabs segmentation. “The Venminder platform is very clean, clear and crisp. There are no questions about where we are in the vendor management process and that’s something we really like.”


Since partnering with Venminder, Shellpoint has heard great feedback from their colleagues and even their vendors.

According to Julius Drayton, “Business units say they find Venminder very easy-to-use. One of our vendor contacts, who has been in the industry for some time, has told me that it’s the simplest system they’ve seen.”

The servicer is very happy with Venminder’s customer service, too.

“Our relationship manager is very supportive. She goes above and beyond by giving us one-on-one training, welcoming all questions and calls and has an overall willingness to jump in and help.”

Before Venminder, Shellpoint had a CFPB exam that didn’t go as well as they’d anticipated. The examiner feedback indicated their process didn’t visibly show a full and complete audit cycle. The clarity and presentation weren’t there. Now, examiners feel the visibility has been strengthened.

Kayla Gooding shared, “Now, examiners see a whole cradle to grave vendor management process and audit cycle. Examiners can visibly see that we’ve followed our policies and procedures and comply with our contract management and audit schedule.”

According to the Shellpoint team, Venminder and the educational training sessions the company provides have helped continue to shape their new vendor management processes.

“The training sessions provided and the knowledge we gain has been beneficial as it allows us to pass along helpful information for improvements to our internal staff.”

Shellpoint says they actively recommend using Venminder to those who ask.  


About Shellpoint Mortgage Servicing
Shellpoint Mortgage Servicing is one of America’s “Top 10” non-bank servicers of residential mortgage loans.

Industry: Non-Bank Lending

Company Size: 1,300 employees

Location: South Carolina and Texas

Venminder Product: Software

Similar Success Stories

American Credit Acceptance

Managing over 600 vendors in Excel and SharePoint was extremely inefficient and cumbersome.

CommonWealth Central Credit Union

The credit union is now able to show auditors their full vendor due diligence cycle.

Flushing Bank

The bank is pleased with Venminder's customer service and has created transparency and efficiency in their program.

First Tech Federal Credit Union

The CU now sails through audits and hears their vendor management department is best-in-class.

Ready to Get Started?

Schedule a personalized solution demonstration to see if Venminder is a fit for you.

Request a Demo