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Vendor Complaints and Why You Should Care

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You've probably heard the old saying "the customer is always right".

Today, it’s common for customers that interact with your company to share their experience. If a satisfied customer is a walking advertisement of
positivity, an unsatisfied customer can be a real issue on multiple fronts.

Customer complaints are a fact of life in the social
media world we live in today. This is why you need to also monitor your vendor's complaints as a critical part of third party risk management. 

DOWNLOAD THIS INFOGRAPHIC FOR:

  • Why customer complaints matter
  • Reasons why you should care about vendor complaints
  • Best practices for handling the process

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