Identify, manage, monitor and remediate vendor issues
Centralize and implement processes that guide internal collaborators through the lifecycle of an issue. You gain visibility into the frequency, severity, and status of vendor issues so you can take action and, when it’s time, have meaningful conversations with your vendor regarding performance.
Create a consistent and centralized approach that fits your unique needs
Instead of relying on your team to email you issues, you can now easily create a centralized process with unlimited custom fields, and follow-up procedures as well as set approval workflows.
Increase your visibility into your vendor’s performance
Gain fast insight through robust reporting into the frequency, severity, and status of all open and previous vendor issues so you can determine if vendors are failing to meet your needs and possibly need re-evaluation.
Quickly spot issues that could be indicators of risky behavior
Vendor issues can be the result of underlying problems, which could then affect the quality of information security. With processes in place to trigger actions and alerts, you can quickly spot issues that may suggest increased risk at that vendor.
Track issues all the way through to resolution
The process of follow-up, management, and remediation becomes easier to track and finish to reduce the vendor risk.
Create approval workflows and follow-up procedures
Workflows can guide users through the process of remediating the issue. You can also set to allow issues to be closed with or without approval.
Define custom severity levels
Set the number of levels and customize the naming convention. For example, you may want Critical/Severe, Moderately Severe, Moderate, Moderate-Minimal, and Minimal. This then can become a field users have to fill in when submitting an issue.
The dashboard makes it easy to digest all the issues in progress. It is also helpful to reference when it's time to renew a vendor contract - you're able to determine if based on the level of risk or criticality of the issues if the vendor should be replaced or not.
Drive results with robust features
Create unlimited custom fields
Multiple answer formats
Define minimum required fields
Document, record, and track issues progress
It’s not just about our platform.
It’s about our people.
Specialize in third-party risk management and are passionate about it's importance
Hold a wide range of certifications and qualifications including CISSP, CTPRP, Paralegal, CPA, CRISC, GCIH, ABCP, CCNA, and more
Stay current on industry trends and latest news
On hand to provide advice to our customers and community
Drive our educational content and advocate for best practice third-party risk management
Your success is our success so we work closely with you to create a collaborative partnership. We strive to always be on hand to help guide you.
We’ll match your speed for implementation and work with you on your needs, goals, and configuring your account.
Access a vast library of free educational resources including live and on-demand webinars, infographics, eBooks, and more.
"Their vendor assessment service takes a significant amount of time and pressure off of our staff, who don’t have the expertise to adequately review most high-risk or critical vendors."
“Very user friendly with tons of features that can be utilized to automate manual processes. Everything is in one place and easy to find/access. Makes tracking down information easy and consistent "
“Can't say enough good things about Venminder! It is an excellent vendor management solution right out of the box, but it is also flexible and configurable to fit almost any vm program"
"Switching to Venminder has been absolutely life-changing, and I can't say enough good things about this amazing platform!"
"Venminder's platform provides a great centralized tool to track, assess, and review vendors. It provides robust functionality around each of the phases of the overall vendor lifecycle"
"It has provided a platform to better manage our Vendor Relationships throughout the entire vendor lifecycle. Venminder has also provided top notch support every step of the way"