Gain a 360-degree view of third-party risk by using our SaaS software to centralize, track, automate, assess and report on your vendors. 

Managed Services

Let us handle the manual labor of third-party risk management by collaborating with our experts to reduce the workload and mature your program. 

Document Collection
Policy/Program Template/Consulting
Virtual Vendor Management Office
Vendor Site Audit

Ongoing Monitoring

Let us handle the manual labor of third-party risk management by collaborating with our experts.

Venminder Exchange

As Venminder completes assessments for clients on new vendors, they are then made available inside the Venminder Exchange for you to preview scores and purchase as you need.


Use Cases

Learn more on how customers are using Venminder to transform their third-party risk management programs. 


Venminder is used by organizations of all sizes in all industries to mitigate vendor risk and streamline processes

Why Venminder

We focus on the needs of our customers by working closely and creating a collaborative partnership

Sample Vendor Risk Assessments

Venminder experts complete 30,000 vendor risk assessments annually. Download samples to see how outsourcing to Venminder can reduce your workload.



Trends, best practices and insights to keep you current in your knowledge of third-party risk.


Earn CPE credit and stay current on the latest best practices and trends in third-party risk management.  

See Upcoming Webinars

On-Demand Webinars



Join a free community dedicated to third-party risk professionals where you can network with your peers. 

Weekly Newsletter

Receive the popular Third Party Thursday newsletter into your inbox every Thursday with the latest and greatest updates.



Venminder Samples

Download samples of Venminder's vendor risk assessments and see how we can help reduce the workload. 

State of Third-Party Risk Management 2023!

Venminder's seventh annual whitepaper provides insight from a variety of surveyed individuals into how organizations manage third-party risk today.


The Importance of Human Reviews in Vendor Due Diligence

3 min read
Featured Image

Let’s face it, automation really helps drive efficiency. It speeds up processes, allows full-time employees (FTEs) to focus on strategic business initiatives and helps catch errors, but it’s certainly not perfect. The truth is, we can’t just cut human review out of the due diligence process altogether. When I managed fraud automation a dozen or so years ago, we had these glorious dreams that somehow, we could simply turn it over to the machines and rest easy at night. Easy enough, right? Wrong.

Why You Need Human Reviews in Vendor Due Diligence

Here are three major reasons we need human reviews in order to maintain thorough due diligence:

  1. Computers Can’t Replace Human Expertise

An experienced due diligence analyst or manager knows intuitively where to look to find things that don’t make immediate sense. Perhaps it’s because the item under review is being deliberately misrepresented or overstated, or perhaps it’s just an inadvertent misstatement of the facts.

Additionally, with the complicated items such as financial reviews and SOC reports, you actually must have someone with the appropriate credentials review the items. Not just gather them, but actually assert they have reviewed them and are comfortable (or not) with the results.

And, in some cases, a computer can’t actually read certain parts of these complicated documents. For example, in a financial statement, there’s a notes section that includes extremely important information. A computer algorithm can’t read those, but a human can.

  1. Automation Isn’t Capable of Creative Problem-Solving

There may also be times when a vendor either can’t, or won’t, share information with you. These types of situations require a bit of ingenuity or the kind of problem-solving that computers just aren’t capable of (at least not yet anyways).

For example, certain organizations may not be willing to directly share its business continuity plan,  network data flow diagram, marketing plans or customer activity; however, they may be willing to answer questions if an on-site visit or video call is scheduled. This is a level beyond simple automation tasks, requiring both nuanced critical thinking and more importantly, relationship-building skills.   

  1. Machines Aren’t a Stand-in for Nuanced Analysis

As much as we try to create intuitive systems that can account for a plethora of scenarios, there will always be exceptions. Regulators establish best practices and standards that aren’t practical for all businesses – often due to factors like the organization’s size or industry. Sometimes, all it takes is a conversation to understand why a small business might do things a little differently than a larger, more robust corporation.

Additionally, these scenarios may require a little extra analysis and critical thinking to determine if this aligns with your own expertise or regulatory understanding. In the end, these kinds of evaluations may save a small business a lot of time, money and stress trying to meet expectations that may otherwise be unnecessary.

Thorough Vendor Due Diligence Requires the Art of Human Nuance

The human component of due diligence is so critical and there’s quite a bit of risk involved when we relegate it to just another thing to cross off the to-do list. I’ve said it many times in webinars and presentations: we often pay a price when we allow automation to collect documents without adequate review, or when we simply allow the vendor to submit it without further review (been there, done that - ouch!)  

Additionally, when we skip this step, we may later find we could have headed off a huge problem — long before it occurred. Unfortunately, treating due diligence as a simple “check-the-box activity” can lead to this exact situation.

While human intervention may take a little more time, and occasionally runs counter to the efficiency argument, it should be treated as a necessary requirement. Think of it this way, while my laptop is responsible for directing the processes that help get my work done, I’m still doing the typing. Or, in other words, the computer creates efficiencies, but the human is still the brains behind the whole operation.

The coalition of automation and human review is not always a perfect science. Rather, it’s an art — a dance between both human and technological proficiencies, just like the rest of the due diligence process.

Dive deeper into how you can improve your vendor due diligence process. Download the infographic.

improve vendor due diligence

Subscribe to Venminder

Get expert insights straight to your inbox.

Ready to Get Started?

Schedule a personalized solution demonstration to see if Venminder is a fit for you.

Request a Demo