Gain a 360-degree view of third-party risk by using our SaaS software to centralize, track, automate, assess and report on your vendors. 

Managed Services

Let us handle the manual labor of third-party risk management by collaborating with our experts to reduce the workload and mature your program. 

Document Collection
Policy/Program Template/Consulting
Virtual Vendor Management Office
Vendor Site Audit

Ongoing Monitoring

Let us handle the manual labor of third-party risk management by collaborating with our experts.

Venminder Exchange

As Venminder completes assessments for clients on new vendors, they are then made available inside the Venminder Exchange for you to preview scores and purchase as you need.


Use Cases

Learn more on how customers are using Venminder to transform their third-party risk management programs. 


Venminder is used by organizations of all sizes in all industries to mitigate vendor risk and streamline processes

Why Venminder

We focus on the needs of our customers by working closely and creating a collaborative partnership

Sample Vendor Risk Assessments

Venminder experts complete 30,000 vendor risk assessments annually. Download samples to see how outsourcing to Venminder can reduce your workload.



Trends, best practices and insights to keep you current in your knowledge of third-party risk.


Earn CPE credit and stay current on the latest best practices and trends in third-party risk management.  

See Upcoming Webinars

On-Demand Webinars



Join a free community dedicated to third-party risk professionals where you can network with your peers. 

Weekly Newsletter

Receive the popular Third Party Thursday newsletter into your inbox every Thursday with the latest and greatest updates.



Venminder Samples

Download samples of Venminder's vendor risk assessments and see how we can help reduce the workload. 

State of Third-Party Risk Management 2023!

Venminder's seventh annual whitepaper provides insight from a variety of surveyed individuals into how organizations manage third-party risk today.


Vendor Fatigue: What It Is and How to Manage It

4 min read
Featured Image

Third-party risk management activities are essential to protecting your organization, but understandably, it can be exhausting when you encounter obstacles along the way. This can include situations like unresponsive vendors or vendors that don’t provide the information that is essential for your team to identify, address, and mitigate risks. Often, this is because vendors receive so many requests for their time and attention that they lose focus, become unresponsive, and grow fatigued.

Let’s look at what we mean when we talk about vendor fatigue and several best practices that you can implement to prevent it.

What Is Vendor Fatigue?

During your due diligence and ongoing monitoring processes, you likely ask your vendors to fill out a series of risk questionnaires and provide detailed information to help you identify any present risks so you can determine the best ways to manage them. However, some vendors become bogged down and exhausted by multiple questionnaires and processes that require a lot of their time and resources.

The fact is that your vendors have limited capacities. As they work to meet your expectations, comply with your standards, and fill your requests for documents and information, your vendor may lose focus and grow exhausted with the process. Especially when dealing with long processes, or if the vendor has a small team, they can quickly become fatigued. This can cause frustration for both your vendor and your team, as your vendor may take longer to complete necessary assessments or fail to properly cooperate.

For example, if a questionnaire requires the vendor to provide a long series of detailed responses, you may find that the quality of the vendor’s answers will decrease over time. As the vendor tries to simply reach the end of the questionnaire, they may fail to leave out answers, which will then impact your team’s ability to identify and manage all the risks that the vendor poses to your information.


Vendor fatigue can be frustrating for both your organization and your vendor to deal with, as the vendor may be unable to meet all your requests right away, which leaves your organization more susceptible to potential risks. So, what can you do to streamline the process? Where is the middle ground to obtaining the information you need while taking proactive steps to reduce the risk of vendor fatigue?

vendor fatigue

6 Best Practices for Managing Vendor Fatigue

Here are several best practices that can help mitigate vendor fatigue:

  • Ask for required documents/information during the contract stage. You should provide your vendors with a list of any documents, questionnaires, and assessments that you’ll need during contracting. By setting your expectations upfront, your vendor will have the time to delegate tasks and complete the assessments.
  • Know everything you’ll need when going to your vendor. You should know exactly what you’ll need from your vendor when you make your requests. Your vendor may become overwhelmed or exhausted if you request information in several rounds of requests. Instead, preparing and knowing what you’ll need when you go to your vendor will make the process more efficient, as your vendor will know everything you expect and can handle your requests accordingly.
  • Communicate what you need clearly. Miscommunication can cause frustration on both sides of the relationship. Be sure to communicate clearly and effectively to ensure that you and your vendor are on the same page.
  • Streamline your questionnaires. To avoid asking irrelevant questions, you should adjust your questionnaires so that only questions necessary to understanding your specific vendor’s risk posture are included. You should also consider asking the more detailed questions first and the simpler questions towards the end, which will increase the chances of your vendor including detailed information before becoming fatigued.
  • Use auto-calculating scores. Establish a formula that can help you auto-calculate your risk ratings or scores. A standardized formula can be applied to your inherent risk assessment process and automated through your TPRM software. This approach saves valuable time (compared to manual processes) and ensures consistent risk ratings based on the identified risks.
  • Implement third-party risk management software. Third-party risk management software can help you and your vendor by automating lengthy processes, such as onboarding and ongoing monitoring. Software can help eliminate human error and reduces the fatigue associated with arduous manual processes.

Vendor fatigue is a challenge for many third-party risk management teams and vendors when it comes to handling long questionnaires and manual document collection processes. However, by streamlining your questionnaires, using automated processes, and communicating your needs clearly with your vendor, you can take steps to decrease the risk of vendor fatigue.

Subscribe to Venminder

Get expert insights straight to your inbox.

Ready to Get Started?

Schedule a personalized solution demonstration to see if Venminder is a fit for you.

Request a Demo