How to Effectively Evaluate a Vendor's Performance
Thursday, July 28, 2022 | 2pm ET
Vetting and onboarding vendors takes time, but the work doesn't stop once the contract is signed. Performance monitoring is an essential component of any successful vendor relationship. Knowing that you should be monitoring your vendor's performance isn’t the same as knowing how to do that effectively.
Join us for this session to learn about the essential components of vendor performance management, including understanding the differences between a service level agreement (SLA) and a key performance indicator (KPI). We’ll also dive into planning effective performance reviews, addressing performance issues and engaging your vendor in the performance management process.
Register now to learn:
- Why performance management matters
- 4 key components of performance management
- Establishing and utilizing the proper performance metrics
- Planning for and addressing performance reviews
- Best practices
Hilary Jewhurst, CTPRP
Head of Third-Party Risk Education & Advocacy
Hilary is responsible for the advancement and promotion of third-party risk management best practices and solutions through thought leadership, subject matter expertise and support for Venminder’s Customers, Marketing, Sales, and Third-Party Risk divisions. Hilary is a Certified Third-Party Risk Professional (CTPRP) through Shared Assessments.
InformationField of Study: Specialized Knowledge
Each Program Level: Basic
Who Should Attend: CEOs, CFOs, Compliance, Risk, BOD, Vendor Management, CPAs
Advanced Preparation: None
Delivery Method: Group Internet Based
Refunds: This is a free event.
Cancellations: In the event that this session would need to be cancelled, you will be personally contacted and registered for the rescheduled event.
Concerns: For more information regarding administrative policies such as complaints, please contact our offices at +1 (888) 836-6463.
CPE Credit Eligibility
This session is eligible for 1 CPE Credit for participating in the LIVE event. CPE Credit will be issued upon completion of all polling questions and the post-event survey and offered within 5-7 business days.
Venminder is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor on continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have the final authority on the acceptance of individual courses for CPE Credit. Compliance regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org.