Live Webinar
Managing Vendor Issues and Challenges at Your Credit Union
Tuesday, November 12, 2024 | 2pm ET | 1 Hour
It's important for your credit union to have an effective system in place for identifying, managing, and tracking vendor issues. This process is called issue management and it helps you address and solve any problems that may arise. If vendor issues are left unaddressed, it can lead to more significant problems in the future.
By incorporating standardized procedures for issue management into your vendor risk management process, you can ensure that your credit union's reputation and members are protected. Join us for this informative session that will guide you through preparing and handling any vendor issues that may arise and provide valuable tips for resolving these challenges.
Register now to learn:
- Defining vendor issues
- Why issue management is important
- Where issue management lives in the third-party risk management lifecycle
- What to do when you experience vendor issues
- Tips to solve vendor risk management challenges
- Key takeaways
Speaker
Kelly Vick
President
Kelly is a proven leader with more than 30 years of experience in the financial industry. Kelly directs the Venminder team in product strategy and management, customer success and customer support. Prior to Venminder, Kelly held the position of COO at iPay Technologies where she led all support teams including Client Implementations, Client Support- and Payee and Payment Support. Kelly also held positions as Chief Administrative Office including Human Resources, Facilities and Finance. Kelly earned her Bachelor of Business Administration degree with a concentration in Accounting from the University of North Florida.
Program Level: Basic
Duration: 1 Hour
Prerequisites: None
Who Should Attend: CEOs, CFOs, Compliance, Risk, BOD, Vendor Management, CPAs
Advanced Preparation: None
Delivery Method: Group Internet Based
Refunds: This is a free event.
Cancellations: In the event that this session would need to be cancelled, you will be personally contacted and registered for the rescheduled event.
Concerns: For more information regarding administrative policies such as complaints, please contact our offices at +1 (888) 836-6463.
Information
Field of Study: Specialized KnowledgeProgram Level: Basic
Duration: 1 Hour
Prerequisites: None
Who Should Attend: CEOs, CFOs, Compliance, Risk, BOD, Vendor Management, CPAs
Advanced Preparation: None
Delivery Method: Group Internet Based
CPE Eligibility: Because this is an on-demand event, unfortunately, it is not eligible for CPE credits. All live events are eligible for 1 CPE credit per hour.
Refunds: This is a free event.
Cancellations: In the event that this session would need to be cancelled, you will be personally contacted and registered for the rescheduled event.
Concerns: For more information regarding administrative policies such as complaints, please contact our offices at +1 (888) 836-6463.
CPE Credit Eligibility
This session is eligible for 1 CPE Credit – you must be in attendance for the entire LIVE session, answer all three polling questions during the event, and complete the post-event survey. CPE Credit will be offered within 7-10 business days following survey submission.
Venminder is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor on continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have the final authority on the acceptance of individual courses for CPE Credit. Compliance regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org.