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Best Practices

NAFCU Risk Management Seminar: Networking, Third Parties and More

Jul 24, 2017 by Branan Cooper

This week, we’re at the NAFCU Risk Conference in beautiful Denver, Colorado. For me, attending conferences, whether as a presenter or as an interested participant, is always exciting.

Earlier today, a current customer dropped by to tell us how well written our SOC analysis was, according to feedback she received from her NCUA examiner – she said the examiner read the opening paragraph and moved right on to other topics (further to my observation that a well organized, professional looking document is half the battle).

Another prospective customer sought me out and said how much she enjoyed our Third Party Thursday series and has used much of that content to renovate her institution’s vendor management policy and training materials.

It’s great to have the opportunity to talk to so many people and hear the common challenges we all face. Learning from the shared experience is invigorating and always thrilled to hear that the work we’re doing is impactful, informative and useful in very practical real-world situations.

The participants at these types of conferences get to do plenty of networking. Meeting colleagues at other institutions can be a great way to learn best practices or how to avoid common pitfalls. While the sessions can get a bit tedious (not a slap at the organizer, just two or three days of sitting still can get mind numbing), there’s so much to learn in every session.

When I was a banker and attended conferences, I enjoyed not only the networking and the various sessions but also seeing what emerging technologies are out there.  

So, whether you’re here at this particular conference or a participant in future conferences, enjoy the experience and be sure to provide lots of feedback to the organizers and drop by and speak to as many sponsors and presenters as you can. We always appreciate feedback, insight and the opportunity to say thanks to our customers.

We will update you on what we learn and hear at this event soon!

To learn more about how others are handling vendor management, check out our whitepaper.

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Branan Cooper

Written by Branan Cooper

Branan has nearly 30 years of experience in the financial services industry with a focus on the management of operational and regulatory processes and controls—most notably in the area of third party risk and operational compliance. Branan also serves as an industry thought leader. He's a member of InfraGard and the Professional Risk Management Industry Association (PRMIA). And, he was selected in 2018 as an advisor to the Center for Financial Professionals (CEFPro) and board member for the Global Sourcing Resource Network (GSRN).

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