James Hyde is Chief Executive Officer with Venminder. Bringing his characteristic boundless energy to the role, James is committed to driving meaningful growth and creating extraordinary experiences for customers and employees alike. James is most passionate about the use of elegant code to streamline cumbersome processes and help businesses to succeed.
James has led an impressive career driving fintech and SaaS companies to achieve rapid and sustainable growth. Most recently, Hyde was instrumental in propelling Braintree to evolve from a startup phase to one of the most successful global payment processors. Braintree sold to PayPal in 2016 where Hyde continued his role until now. Prior to Braintree, Hyde served as SVP of Sales at iPay Technologies. Under his sales leadership, iPay became one of the largest independent bill pay providers in the United States with a 40 percent market share when it sold to Jack Henry and Associates in 2010.
Dana Bowers is Founder, Board Member and Chief Solutions Architect at Venminder where she assists with the firm’s long-term strategy and innovative product development. Dana has been an entrepreneur and leader in the financial industry for more than 30 years.
As the Founder of Venminder, Dana designed an entire new approach to vendor management by creating a state of the art software and integrated services solution that allows financial service organizations to answer the ever growing challenges and regulatory demand for Vendor Management compliance. Dana served as Venminder’s CEO for five years until 2018. Under her leadership Venminder grew into the third party risk management leader it is today with over 550 customers nationwide, ranging in size from small to some of the largest companies in the financial services sector.
Prior to Venminder, Dana founded and led the team as CEO at iPay Technologies. Under Dana’s leadership, iPay grew from a start-up in 2001 to the one of largest, independent bill pay providers in the United States. When the company was sold to Jack Henry and Associates in 2010, iPay had a 40% market share, millions of subscribers and moved billions of dollars annually.
This hands on operating experience in a high profile/high risk “vendor” business gave Dana a unique perspective into the challenges financial institutions face on a daily basis. Whether it’s negotiating a financial technology contract, sitting across from examiners to answer tough questions regarding safety and soundness or protecting confidential customer data she has sat in her customer’s chair. Following the sale of iPay to Jack Henry, Dana recognized the opportunity to use her experience and assist financial institutions with managing their critical vendor relationships. The team at Venminder was formed with the vision and goal to create a best in class outsource vendor management solution, Venminder.
Throughout Dana’s career, her proven leadership and talent has been recognized by many. In 2009, she was awarded the Ernst and Young Entrepreneur of the Year award for the South Central Ohio/Kentucky region in the Technology category.
Dana is on the board of advisors for the University of Louisville College of Business and serves as a board member for Associates in Pediatric Therapy, a Kentucky based company. Dana earned her bachelors degree in Business Management from Embry Riddle University.
Kelly is a proven leader with more than 30 years of experience in the financial industry. Kelly directs the Venminder team in product strategy and management, customer success and customer support.
Prior to Venminder, Kelly held the position of COO at iPay Technologies where she led all support teams including Client Implementations, Client Support- and Payee and Payment Support. Kelly also held positions as Chief Administrative Office including Human Resources, Facilities and Finance. Upon acquisition of iPay in 2010 by Jack Henry & Associates, Kelly continued to lead the team in their success as Senior Director of Operations. A former banker, Kelly also spent 18 years with Barnett Bank in Florida primarily in retail Branch Management. In 1995, her work was awarded with title of Branch Manager of the Year for the Jacksonville affiliate (33 branches) and was a top 6 finalist for the overall Branch Manager of the Year for the holding company (over 500 branches).
Over the years, Kelly has been a member of or led various volunteer committees with the most recent as a 3-year member of the United Way of Central Kentucky Community Investment Committee. Kelly earned her Bachelor of Business Administration degree with a concentration in Accounting from the University of North Florida.
Chidam has been involved in growing brands and businesses for over 25 years. Most recently, as Chief Revenue Officer of Bluestem Brands, he was instrumental in driving the growth of Fingerhut from $450MM in annual revenue to $1.2 Billion. He has extensive marketing and general management experience at companies such as T-Mobile, Pay Pal, Capital One, HSBC, Coca-Cola and Kraft Foods.
Prior to Venminder, Chidam has had operating experience across several businesses that need to have robust third party risk management programs. At Bluestem, he was a key member of the Executive team that had to put in place a Vendor Management program at the request of their partner bank.
Additionally, Chidam has extensive experience in growing profits at businesses he has managed.
Chidam has an MBA from Stanford and a Bachelor's degree from the University of Michigan. He is on the board of advisors of Vantage, an experienced based Business Program at Minnetonka High School. He and his wife, Meena, have two boys and live in Minnetonka, MN.
Branan has more than 25 years of experience in the financial services industry with a focus on the management of internal processes and controls—most notably in the area of third-party risk and operational compliance.
Branan leads the Venminder delivery team as the third-party risk management subject-matter expert in residence.
Branan joined Venminder from the Bancorp Bank where he held the position of Senior Vice President and Director of Third Party Risk Management. He was instrumental in creating their Third Party Risk Management Program and implementing numerous enterprise-wide initiatives. Branan has held similar positions with PartnersFirst, the credit card division of Western Alliance Bancorp, and at MBNA America, as an Executive Vice President working as part of the risk management / compliance integration team as the company was acquired by Bank of America.
Branan is frequently featured as a speaker at industry events, addressing topics on operational and compliance aspects of third-party risk.
Branan received his undergraduate degree from Duke University, and completed the Graduate School of Retail Bank Management (Consumer Bankers Association) and the Graduate School of Compliance Management (American Bankers Association).
Brian Adams joined Venminder in 2012 to lead the Information Systems team. Brian has more than 17 years working with his passion for learning to use technology to solve business problems.
Venminder provides a unique experience and freedom to exercise his broad range of experience in building complete end-to-end systems using best of breed technologies, patterns, and practices. After growing up with a family owned business Brian enjoys the company’s tight-knit relationship and desire to empower its employees to effect change.
Brian has worked as a developer gaining experience with a broad range of programming languages and other system’s supporting technologies. With this strong foundation Brian has found success leading large teams providing support to Sales and Marketing, Referrals Management, and Accounts Receivables departments with over $1.2 billion in annual revenue for a Fortune 500 healthcare provider. Brian spent several years successfully directing teams who mined 20+ Terabyte databases looking for incorrect health insurance claims payments and other health related trends.
Brian enjoys the challenges of breaking complex business processes into simple rules and using those rules to build systems that more efficiently carry out these processes. He is passionate about learning new languages as well as keeping up with and shaping industry trends. Brian’s down-time is often spent learning new languages and technology, however immersing himself in foreign cultures and environments through travel and scuba allows him to continue his quest for knowledge while relaxing at the same time.
Cindy leads the day to day operations within Venminder where she is committed to ensuring clients receive excellent service at every touch point.
Prior to coming onboard with Venminder she led various teams, with the most recent being Client Implementations, at iPay Technologies over a course of 10 years.
Cindy was introduced to the new world of technology in the early 90’s when she began her career with a regional startup cellular company, Bluegrass Cellular. Nine years later Cindy joined the leadership team for iPay Technologies where she contributed to process development within the Operations and Technology Departments. The opportunity to join these companies while in their infancy state was an educational experience and a training ground in the world of Operations, where Cindy now specializes in Contact Center Management and Client Implementation/Conversion Management.
Cindy’s leadership style is to respect, empower decision making, replace fear with training opportunities, and praise often.
Michael Campbell is responsible for the financial management of the company. Mike has more than 20 years of finance and business strategy experience.
Prior to joining Venminder, Michael led the finance and accounting, HR and IT at a fast-growth forensic investigation company growing from 65 to 250 employees. Michael started his career with Ernst & Young auditing healthcare organizations and continued his public accounting career with regional CPA firm as both Audit Manager and IT Consultant.
In 2012, Michael was recognized as a CFO of the Year finalist by Business First Louisville. Michael is a Certified Public Accountant and Chartered Global Management Accountant.
Deirdre leads Venminder's marketing and event strategy to drive awareness and build demand for Venminder's vendor management software and services.
Mike Bowers has been assisting or running businesses throughout his professional life. Whether in a management, consulting or board role, he is consistently able to clearly define a strategic vision and help with the understanding and insights that create a successful outcome.
Starting his career as a commercial banker he developed a clear perception for the financial requirements that drive performance and an appreciation for the nuances of management teams.
In 2001, he founded, along with his wife Dana, iPay Technologies. iPay became the leading online bill payment provider in the United States serving 40 percent of the nation’s community financial institutions.
In addition, Mike and Dana manage SB Holding Corporation which specializes in investing in late stage small cap companies. He is the Chairman of Venminder and also a Board or Advisory member at the Elizabethtown Hardin County Industrial Development Foundation, The Association for Corporate Growth (Kentucky), Associates in Pediatric Therapy, Andera, Inc., Mountjoy Chilton Medley, CPA’s, AISA, and the University of Louisville College of Business. Prior to founding iPay, Mr. Bowers served in various executive capacities with both public and privately held companies.
Mr. Bowers earned his bachelor's degree in banking and finance from Louisiana State University. He and his wife Dana have five children and live in Elizabethtown, KY.
Mike Krupka joined Bain Capital in 1991. He is a Managing Director of Bain Capital Ventures and he focuses on technology and technology-driven companies, including software, hardware, database, and telecommunication services.
Prior to Bain Capital Ventures, Mike was a Managing Director with the Private Equity Group of Bain Capital, and earlier at Bain Capital, Mike was a Principal of Information Partners, a fund focused on early-stage information technology investing. He has also served in several operating roles as President of a $110 M revenue software company and CFO of a $70 M revenue services company. Prior to joining Bain Capital in 1991, Mike was a consultant with Bain & Company.
In addition to his firm and portfolio responsibilities, Mike also has served on the Board of the Boys and Girls Club of Boston for 15 years. Mike has a BA in Chemistry from Dartmouth College.
George is a driven entrepreneur and former executive who has a passion for building innovative business solutions to solve market challenges.
He is currently managing partner of MissionOG, a high-growth investment company that he co-founded in 2012. MissionOG provides its partner companies with initial and significant follow-on capital to accelerate their businesses.
In 1998, George co-founded and bootstrapped ITtoolbox, an online community for IT executives and professionals. As a leader in best practice knowledge sharing, the company pioneered concepts for online community building and digital marketing. In 2007, ITtoolbox was acquired by CEB. George remained at CEB for three years to lead the business unit.
Prior to ITtoolbox, George co-founded an IT services company and was a consultant for Accenture.
George earned a Bachelor of Science degree in Finance from Villanova University.
Bill Ready has an in-depth knowledge of both the payments and technology space, having built and grown multiple cutting edge payments companies.
As PayPal’s Global Head of Product & Engineering, Bill is responsible for PayPal’s checkout experiences, Braintree, Venmo and building out an end-to-end platform designed for the future of commerce, across in-store, online and mobile channels.
Bill came to PayPal with the acquisition of Braintree in 2013, where, as CEO, he and his team fueled the mobile commerce revolution by building one of the most innovative and influential startups in the payments industry. With its emphasis on mobile-first experiences, elegant tools for developers, and incredible customer support, Braintree developed industry-leading payment solutions that power many of the world’s most disruptive businesses, including Uber, Airbnb, Houzz and HotelTonight. Prior to Braintree, Bill was executive in residence at Accel Partners, a leading Silicon Valley venture capital and growth equity firm. A veteran of the payments industry, Bill served as president of iPay Technologies beginning in 2008, guiding the company through a period of rapid revenue and earnings growth, and its sale to Jack Henry & Associates for $300 million in 2010. He also worked as a strategy consultant for McKinsey & Company, where he advised leading financial technology companies, and was an early engineer at two other successful start-ups: emphesys (merged with Humana in 2001) and Netzee (IPO November 1999).
Bill holds an MBA from Harvard Business School where he was an honors recipient and a bachelor's degree in information systems and finance from the University of Louisville.
Brian is a co-founder of Bluestem Brands, Inc. and has been an Executive Chairman since 2008. Before that, he served as the Chief Executive Officer from February 2004 to December 10, 2012 and has been a member of management at Bluestem Brands since 2002.
He has 24 years of management experience with retail and financial services businesses, both commerce and banking related.
Prior to Bluestem Brands, Brian spent two years leading Lenders Trust. With his background in building profitable, growing businesses, Brian has expertise in raising debt and equity capital, hiring and developing executive management teams, managing rapid growth and creating high-performing organizations.
Brian also serves or has served on the board of directors for various companies, including Minntex, SquareTrade and Venminder. He received a B.A. degree from St. Olaf College and an M.B.A. from the University of Minnesota.